Annual Maintenance Not Authorized

Repairs and some estimates nearly always involve the stripping down of the equipment which exposes the internal o-ring seals to the typical grit and debris that collects at the o-ring ports. If the equipment will ultimately be for UNDERWATER USE purposes, then the o-ring seals and their respective parts will have to be clean and free of debris just like when you have to clean the o-rings and their channels when you open the camera to change film or lenses before your next dive.

Now the problem. Do you want us to replace your old worn out o-rings with new ones (Annual Maintenance service) before we pressure test your equipment in water, or take the chance that the old o-rings MAY STILL BE GOOD? If we are not authorized to do the "annual", YOU (and your pocketbook) ARE RESPONSIBLE if the equipment should leak from these worn out o-rings during the pressure testing. Please remember that the labor to do the strip down and cleanup of the o-rings and their respective parts where the equipment is intended for underwater use is the same basic labor, regardless of whether or not annual maintenance is authorized. The only difference in cost are the new o-rings! I think you will agree that, for a few dollars more, you will want to have the o-rings replaced.

About Repair Estimates

Nikonos cameras must not only take pictures, but must do so underwater. Two completely different and separate repair concerns. Repair estimates are easy for mechanical or electrical problems, but when you add flooding and corrosion to other problems, we need a "fortune" teller. We can clean the corrosion and fix one item, test it and find another part not working, and so on. Lenses are fun when full of water - no one can see what is behind the wet optics or what the condition of the lens coatings are until cleanup. We have seen time and again junk looking equipment clean up well, and clean looking equipment cost an "arm and leg" to fix.

Additionally, since the Nikonos is intended for water use, many divers expect that the camera can "take on" water accidentally and still be "fixed" with little or no problem and cost in much the same way that other pieces of their dive gear are repaired. This would be true if the diver/photographer was only interested in the camera going "click-click" and not precisely at 1/60th of a second, or if the strobe would fire once-in-a-while instead of precisely synched with the opening of the shutter, or whether the electronics gave a pretty display instead of being accurate.

So now comes the gamble. We have a minimum charge for estimates if the customer doesn't want it repaired. However, there are those times when the cost to sufficiently clean the water/corrosion away just to estimate what you have left sometimes would be almost the cost of labor to repair the equipment.

We usually try to save the customer the costs of the estimate and return postage by offering to accept the equipment for parts in exchange.

Anyway, remember we can only estimate and repair what you give us to work with. If you want the work performed, there are no estimate charges. One last thing. We don't waste time writing estimates. We call you and talk about it unless you live outside the U.S. If it is a "basket case", we will send it back to you, and disassembled for your "look-see" if you like.